Privacy Policy

KONIIX HOSPITALITY CO., LTD (hereinafter referred to as “the Company”) will receive proposals or important personal information, such as information that the Company obtains from customers when using the Company’s website.

To avoid any misunderstanding, “personal data” means personal information of an individual that has been entered into the Company’s website and affiliated websites in any form whatsoever.

The Company respects and places importance on your rights regarding personal data and personal data protection. The Company recognizes that you, as a user of our services, wish to have security and confidence when using our website.

Your personal data received by the Company must be obtained with your consent and will be used solely for the Company’s operational purposes. The Company will implement strict measures to maintain security and prevent unauthorized use of personal data without your prior consent. Only general, non-confidential information may be disclosed to third parties.

Exceptions for Disclosure of Information

The Company will disclose users’ personal data in the following cases:

If it is necessary to disclose personal data, the Company will ensure that such disclosure is truly necessary. The disclosure must be for the purpose of maintaining security, protecting property, or safeguarding the Company’s rights in cases of improper use of the website.
We may share non-identifiable information with our affiliated companies and websites as part of our normal business operations.
The Company will disclose users’ personal data when required by a legal request. However, we will act only to the extent necessary and will make every effort to preserve each individual’s privacy as much as possible.

Purpose of Collecting Personal Data

Your personal data will be used for the following purposes:

To develop marketing plans, analyze data, conduct market research, evaluate services through guest satisfaction surveys, analyze market trends and customer insights, improve and develop our products or services, and enhance the efficiency of our website operations.
To promote marketing activities and to offer products, services, and various benefits.
To customize the content and advertisements you see on our website, on the internet, and elsewhere.
For our internal purposes or for public relations to external parties through printed media or our social media channels, using photographs or video footage collected from events, meetings, or seminars organized by us.
To enable us to verify your identity and account in order to process hotel and resort room reservations, as well as purchases of products or services from us as requested by you.
To facilitate your stay, including providing check-in and check-out services, communicating with you prior to arrival, and contacting you after your stay or use of services; to provide additional services and conveniences within our hotel and accommodation group; to process payments; to respond to your requests; and to deliver services and personalized experiences tailored to your preferences.
To comply with applicable laws and regulations.
To perform a contract that you have entered into with us or to take steps at your request prior to entering into a contract, in accordance with the terms and conditions for the provision of products or services, procurement, quality inspection of products or services, evaluation of service providers’ performance, or to carry out other related matters.

If you do not provide your personal data, we may be unable to proceed in accordance with your request and as notified to you by the Company, or there may be other legal consequences as required by law.
In cases where we have received your explicit consent, we will use your information only for the purposes for which you have given consent. This includes, but is not limited to, sending marketing communications and promotional offers, as well as facilitating your participation in online promotional activities and other related activities.
The Company has no policy of selling, renting, or sharing your personal data with others, including third parties, and will not use it for unauthorized commercial purposes.

Use of Cookies and Other Technologies

The Company and third parties use technology to collect information about your usage activities on the Company’s website and affiliated websites.

Cookies
Cookies are text files stored on your computer and are activated each time a user visits a website. Cookies are generally used to facilitate visitors’ convenience, such as remembering usernames. Cookies are designed so that you do not have to re-enter the same information each time you visit the website. Cookies will only collect information that you provide to us. They cannot hack or access other data on your computer, nor can they transmit viruses or harm your computer system. The use of cookies is a standard practice on the internet. Most web browsers automatically accept cookies; however, if you do not wish to allow cookies, all browsers provide options to accept or reject them.

You may manage and delete cookies through your browser or device settings. For more information on how to do so, please refer to the help section of your browser or device.

Other Data Collection Technologies
We use various standard automated technologies to collect information, such as web beacons (also known as clear GIFs or pixel tags) or similar technologies, to communicate via cookies and to track your usage of our website and/or applications. We also use web beacons in email messages to track whether you open and read our messages, as well as for other related purposes as follows:

In certain cases, we may use such information for advertising conducted by third parties, which may collect data automatically—such as through cookies—to periodically track your usage of websites. Such information, including details about visits to various websites or applications and other data we receive, may be used to tailor advertisements to better match your interests or personal characteristics.

However, you can manage advertising and analytics settings provided by Google at:
https://adssettings.google.com/ and https://tools.google.com/dlpage/gaoptout

Please note that managing, changing, or upgrading your browser, or deleting cookies from your system, may require you to complete the opt-out process again. “Do Not Track” signals set in your browser are beyond our control and responsibility.

For privacy controls related to your wireless devices, please review the instructions on how to use any additional privacy controls offered by your mobile operating system, such as settings for device identifiers and geolocation, available on your wireless device manufacturer’s website.

Third-Party Links

The Company’s website may contain links to other websites (“third parties”) that are not under our control. You should carefully review the privacy policies of such third-party websites before proceeding.

These third-party links are provided solely for the convenience of our users to access additional information on certain topics. Such third parties do not provide or share any of your information with us. Therefore, we are not responsible for the privacy protection practices or the content of third-party websites, whether in whole or in part.

Data Retention Period

We will retain your information for as long as necessary to conduct our business or as required by the laws of Thailand. Generally, this period is 2 years from the date your membership account is closed or deleted, or for the period prescribed by applicable law. Upon expiration of such period, we will delete or remove the data from our database.

However, you may exercise your right to protect your privacy by requesting the deletion or destruction of your data from our database. Such a request must be submitted in writing to us at info@vatiaz.com. The deletion process will be completed within 30 days from the date of the request.

Protection of Children’s Personal Data

The Company has not designed this website for individuals under 18 years of age. Therefore, this website should not be used by persons under the age of 18. Our privacy policy does not permit us to accept users under 18 years old. We request that individuals under 18 refrain from using or posting information on this website.

If we unintentionally receive personal data or other information from a user under the age of 18, we will not disclose such information to any third party for any purpose whatsoever.

Updates to the Personal Data Protection Policy

The Company may update or amend this Personal Data Protection Policy at any time. If any changes are made, the Company will notify you through the website.

Please contact us if you have any questions, suggestions, or comments regarding our Personal Data Protection Policy.

Limitation of Liability

The Company shall not be liable for any loss or damage arising, whether directly or indirectly (including consequential, incidental, and unforeseeable damages), from accessing and/or using this website.